eCall Business Features
Customize your solution
Individual needs – a wealth of possibilities. Our Messaging Service offers extensive options that enable us to provide our business customers with a bespoke solution.
SMS Top Prioritization
In addition to the higher priority given to business customers’ messages, you can also choose an even higher level. With SMS Top Prioritization, our system processes your messages at the highest internal priority. Routing is exclusively via Swiss top-quality providers. This guarantees that your important SMS messages reach their recipients fast, reliably and securely. This is essential, for example, in cases where text messages are used as part of two-factor authentication to boost access security.
Activate our High Privacy function to send sensitive personal data as SMS text message, text-to-speech or fax. The professional solution is easy to use and offers complete data security. After sending, the system overwrites the message, preventing it from being reconstructed. Only the connection data remain visible in the log. This feature is an ideal add-in for situations involving confidential or critical content.
SLA Premium provides support 365 days a year, 24 hours a day. The personal and professional hotline supplies assistance at any time. Your personal Account Manager rapidly and expertly organizes solutions to any problems. You are kept up to date with developments around the clock.
A VPN tunnel is a further business feature that provides you with maximum security in managing your account or sending orders. All communication is handled via these VPNs. We recommend this option for optimum security in data transmission.
You can request activation of a placeholder. All email addresses at a company generally have the same format (for example, at Dolphin Systems it is '@dolphin.ch'). By replacing the employee’s names with an asterisk*, a specific message can be sent out to all members of the company; e.g. by addressing the mail to *@dolphin.ch , it is sent to all members of Dolphin. Multiple domains can also be entered.
We can customize all email layouts to your requirements. This option, which is limited to business customers, includes individual header and/or footer, free design of email content or deletion of disclaimers from incoming emails while adopting the text.
Sending Log file
The Send Log File business feature provides further options for professional monitoring and control of your eCall account. Logged data are easy to archive and can be analysed with more precision. Log files can also serve as a basis for invoicing your clients or customers. Log file transmission by email can be daily, weekly or monthly.
Microsoft Exchange link
For business customers, the Microsoft Exchange link is an optional add-in enabling them to send faxes using their Microsoft Exchange address book. No need to manually enter firstname.lastname@example.org every time. All employees can easily send files as faxes from their workplace. No waiting, no paper, no extra software.
Customizing their fax cover sheet
We offer business customers the option of customizing their fax cover sheet with logo, company fonts, graphics etc. that reflect their corporate design. The cover sheet is in RTF format and can be edited in Word. HTML format can also be used.
Mass fax mailings
Simply send us the document and the fax numbers, and we do the rest. Mass fax mailings are easy and fast. Our services: Receipt of list of numbers, PDF and parameters for mailing, test mailing for quality verification, assembly and preparation of the mailing, activation of the mailing using the Mass Fax Gateway, rapid mailing, definition of your desired mailing time, mailing log and separate invoicing.